Support
How can we help?
Questions, problems, or ideas — pick whichever channel suits you. Every message gets read.
Email support
The fastest way to reach us for any question — installation trouble, scan problems, App Store purchases, or anything else. We read every message and usually reply within a couple of days.
Report a bug
Found something broken? Open an issue on GitHub with the steps to reproduce it. Bug reports are public, so other users with the same problem can find the answer too.
Request a feature
OpenDisk is open source and shaped by its users. If there is something you wish the app did, tell us on GitHub — or send a pull request.
Common questions
OpenDisk can't see all my files
macOS requires Full Disk Access for the app to scan everything. Open System Settings → Privacy & Security → Full Disk Access and enable OpenDisk, then rescan. Full Disk Access guide
How do updates work?
The version from opendisk.app updates itself via Sparkle. The Mac App Store version updates through the App Store like any other app. See what's new
Is my data private?
Yes. OpenDisk collects no data — no telemetry, no analytics, no accounts. Scans never leave your Mac. Read the privacy policy
Prefer the source?
OpenDisk is open source under the MIT license. Everything — the app, this website, and the release history — lives at github.com/137137137/OpenDisk.